Legal Information & GDPR Compliance
The official details of who runs Haven Villa, how we're regulated, and how we meet GDPR obligations for international guests.
Last updated: 12 August 2026
The Essentials
The Operator
Haven Villa Hospitality Pty Ltd · ABN 63 742 815 309 · 40 Fox St, Albion QLD 4010, Australia.
Licensed Venue
Licensed hotel and gaming venue under Queensland law — 18+ strictly enforced on the casino floor.
Responsible Gaming
Voluntary limits, trained staff, easy self-exclusion. Help: Gambling Help Online 1800 858 858.
Company & Licensing Details
Haven Villa is operated by Haven Villa Hospitality Pty Ltd (ABN 63 742 815 309), owned and directed by M. Haven, registered in Queensland, Australia. The property operates under a Queensland gaming licence and hotel licence; both are displayed at reception and available on request.
Registered address: 40 Fox St, Albion QLD 4010. Trading hours: hotel reception 24/7, casino floor 10:00–04:00 daily.
GDPR & International Guests
If you're booking from the EU or UK, the General Data Protection Regulation applies to how we handle your data. In plain terms: we only collect what your booking needs, we keep it under Australian Privacy Act + GDPR-aligned controls, and you hold the rights — access, correction, deletion, portability and objection.
To exercise any GDPR right, email havenvilla@gmail.com and we respond within 30 days. The full detail of what we collect lives in our Privacy Policy — it's written to be read, not to hide things.
Gaming Regulation & Responsible Play
Our casino operates under Queensland gaming law. Guests must be 18 or older — photo ID is checked, no exceptions. We run voluntary pre-commitment limits, trained staff intervention, and a self-exclusion program that takes five minutes at the VIP desk with total confidentiality.
If gambling stops being fun, help is free and confidential: Gambling Help Online (1800 858 858) operates 24/7 across Australia.
Liability & House Rules
Guests are responsible for their own belongings; in-room safes are provided free. House rules — the reasonable kind — apply across the property and are available at reception. Nothing on this page limits your rights under Australian Consumer Law.
See also: Terms & Conditions, Refund Policy and Cookie Policy.
Legal Questions
Straight answers on the official stuff.
Need Something in Writing?
For legal notices, data requests or compliance questions — email or write to us at the address above.
- havenvilla@gmail.com
- +61 7 3162 7553
- 40 Fox St, Albion QLD 4010