Contacts
Talk to a Real Person at Haven Villa
Bookings, events, packages or just a question about the casino floor — send it through and we'll reply within a few hours.
Phone
+61 7 3162 7553
Reception is staffed 24/7
havenvilla@gmail.com
We reply within a few hours
Visit Us
Easy to Find, Hard to Leave
Ten minutes from Brisbane CBD via the M7. Cab rank and rideshare zone at the front entrance — nobody needs to drive after a casino night.
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Reception: 24/7 · Casino floor: 10:00–04:00 daily
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Restaurants: Fox & Field 07:00–22:00 · The Gilded Fork 18:00–23:00
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Spa: 09:00–20:00 · bookings recommended on weekends
Send a Message
Tell Us What You're Planning
The more detail, the better the quote. Dates, headcount, occasion — whatever you've got.
Booking for the casino? All guests must be 18+. Read our Responsible Gaming policy first.
Contact FAQ
Quick Answers First
In a hurry? Call reception — +61 7 3162 7553 — someone always picks up.
Usually within 2–3 hours during the day, overnight at worst. Urgent booking? Call instead.
Absolutely — plenty of guests prefer it. Reception handles rooms, spa, dining and event enquiries.
Reply to your confirmation email or call reception. Cancellation terms are in the refund policy.